Public Storage

Kajuan Ocasio

Rashelle was very nice today and helped me out on great pricing!

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Megan Moshe

Rashelle was wonderful made my experience so easy.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Rich

Got a notification that my storage unit was having its door replaced. All of my items in storage were now going to be left to the snow and rain of Michigan for a considerable time period, although guarded by a security company. I guess this is what I signed in the contract. If I wanted my items in the rain and snow, I would have left them in my yard saving $169 per month of which they raise the rent every three months or so. I decided to to move my items to a different storage facility. Upon trying to exit the storage complex the gate would not open and I was stuck in the gate for over 2 hours. Trying to reach somebody at the company is not a possibility, as there are no live agents readily available to assist. I was told to call 911 by the reservation department because there were no available agents to assist. With police on site and permission given, I was able to manually open the gate with the clutch override due to having a key to the gate operator as I happen to install these gates for a living. All that I have to say is good luck in contacting anybody for assistance if needed. If you can actually talk to a person they just send you through a loop and a loop and a loop and a loop in the calling system. Very poor experience with this company overall. Also, not to mention, I had to incur an additional two hours worth of van rental due to not being able to get out of the gate once inside.

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

Aiyana Rob

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Elizabeth Wallace

Rashelle was very helpful and professional and even brought up smaller spaces for cheaper prices. I will definitely come back again

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

682 Lato

Rashelle was really awesome great help !! And so nice. Highly recommended! We definitely appreciate the service.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5