Public Storage

Lenda Jackson

Yana was an Excellent worker and very knowledgeable I recommend anyone to come get a storage with them.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Felicia Jackson

My mom and I went to get a storage and Yana was AMAZING! She gave us the 5star customer service, she was very friendly, knowledgeable. I would definitely recommend get a storage with them as they are proficient!

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Timetraveler Cassini

So if I could give zero stars as a review, this public storage would definitely get it. I purchased a unwanted unit through online auction. When I showed up to pay for this unit 20% of the items in the unit were already taken. The employee/manager named Dale told me that maybe they gave a courtesy to the tenant that was delinquent and let them take what they want out of the unit even though they were delinquent. so definitely think twice before bringing your items or personal belongings to this public storage because they could possibly be stolen. Upper management definitely needs to handle this situation.

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

James Yoder

Rachel at this facility is fantastic. She is very accomodating and very easy and pleasant to deal with. She runs a very good operation.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Home Spendlove

I've noticed a dramatic difference the past month or so. It's cleaner, and the last couple of times I went there have been 3 carts in the large bay unloading/ loading area. Rachel was there when I was there a couple of days ago. She was cleaning, and I suggested that a new customer who didn't know how to get her code to get to the unit she had just rented online ask if Rachel could help. Rachel stopped what she was doing and kindly helped this new customer find their code and showed them how to get to their unit. I started renting back in May when Servpro put my belongings there after my house flooded. Jim was helpful and it was an easy process to rent a second unit myself to use while my house was being repaired. When servpro turned the keys over to me, Brian was rude to everyone who walked in because nobody made an appointment. If you walk in off the street, and there is someone in the office, you assume they're open. For a few months, there were never any carts available. Once, when I was there, there was another customer calling to ask about the carts, and she was told that they put the carts in the office after business hours. There are no business hours, it's by appointment only. Another time, I saw Brian taking a cart away just as I was arriving to get a few things, and I asked him if he was taking it somewhere. I told him that I never see any carts, and he said he had to put them away because people leave them outside. Then in the same conversation, he denied hiding them and called me a Karen. I should have been a Karen and complained, but I didn't get around to it or mad enough because I didn't go back for a while. I'm so glad Brian isn't there anymore, and even happier that Rachel is there.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Jean Gray

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5