Public Storage
20809 Cumberland DrElkhorn, Ne, 68022
Public Storage
Elkhorn, Ne, 68022
Available Units
Click here for Vehicle Storage unitsLimited Availability Units
Facility Hours
Office Hours
Access Hours
Facility Map
Features & Amenities
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No Features & Amenities available!
Facility's Fees & Requirements
* This facility may require insurance and an administration fee.
Additional Info from Facility
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews:
Write a Review-
Cody Adams
02-27-2024Im pretty frustrated and annoyed with this place. Their policies are stupid and dumb I loaded my trailer and missed the cut off time by 45 minutes to unload my load. I called the representative to see why I couldnt unload my load and she said they closed 45 minutes ago. I thought this place was 24/7 service like all the trash left at the bar at 2am. Unfortunately, it took me back to when I was a single man with no kids. When I would get all freshed up. Put deodorant on. $10 dollar cologne. Put all the work in to go over to a chicks house to only find I out that Im getting an out the pants handy. Ive had a very struggling life, and this is more inconvenient than that. And now I am stuck with my load and there is no way I can release it until tomorrow at 6 AM..
- Will you recommend this facility Maybe
- Level of cleanliness2 out of 5
- How was their service2 out of 5
- How about their prices2 out of 5
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Breanne Jackson
02-01-2024I would recommend NOT choosing Public Storage or this specific location. It is almost impossible to find someone there... business hours must be more of an idea for them, not a concrete reality. It is also hugely difficult to get in touch with customer service. There is no email option, only phone and online chat. The online chat is a joke. The Automated Assistant constantly kicks you out or says no one is available and to try again during business hours... during business hours. The phone representatives are likely located outside of the country and are very difficult to understand. When you can get in touch with someone, they simply tell you they can't do anything for you and to go to your location, which, again, no one seems to be at. Beyond frustrating. They also do not disclose they will gladly pro-rate you upon move-in, but not on moving out and will keep an entire month's rent when you only used the space for two days. Be warned they do not care about their customers.
- Will you recommend this facility Maybe
- Level of cleanliness1 out of 5
- How was their service1 out of 5
- How about their prices1 out of 5
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Ro N.
01-04-2024They came , cut my lock off and replaced it with one of their own. I can't get ahold of anyone competent to talk to so that i can get my belongings back or to see if we can resolve the issue. Can someone provide an outside number or email that I can contact to have this issue settled. Since Public Storage refuses to help and judging by these reviews, they have a horrible track record they must be brought to justice and hopefully shut down. I say we start a class action lawsuit against them.
- Will you recommend this facility Maybe
- Level of cleanliness1 out of 5
- How was their service1 out of 5
- How about their prices1 out of 5
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Tongue Lashing
12-31-2023I would give negative stars and a poop emoji if I could. BEWARE: I have had my stuff in a unit for over a year, and they have continuously raised my monthly rate. I just paid my bill for this month, and they raised it another $10 without notice. My bill gave no explanation. It just said amount overdue which it is NOT OVERDUE because it is due today. I cant move my stuff out of there until this Spring, and I will never use their services again. I will warn anyone who is considering using Public Storage to steer clear. How can they raise the rate almost every single month? I have never in my life used a storage unit who can raise the monthly price as much as they have whenever they want. In fact, I have never used a storage facility that has raised the monthly cost while using their services. Something shady is going on. They justify they can raise your rate anytime because it is in the contract. I never imagined they would raise my monthly payment as much as they have or I would have never used this place in the first place. This is how they treat their customers. Shady business practices. Any good reviews are by fake accounts used by their employees. There is no way they would have any good reviews running a business like they do.
- Will you recommend this facility Maybe
- Level of cleanliness1 out of 5
- How was their service1 out of 5
- How about their prices1 out of 5
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Greg Brown
12-03-2023Impossible to get ahold of anyone, no one is ever working in the building.
- Will you recommend this facility Maybe
- Level of cleanliness1 out of 5
- How was their service1 out of 5
- How about their prices1 out of 5
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Greg Brown
12-03-2023Impossible to get ahold of anyone, no one is ever working in the building.
- Will you recommend this facility Maybe
- Level of cleanliness1 out of 5
- How was their service1 out of 5
- How about their prices1 out of 5
