I am grateful for this place, but I wish it hadn't gone up in price!
Trying to contact a real live human being to tell them I have vacated my storage unit. Got the proverbial run around about going to their useless website to chat with a live agent. What a joke. I am done with my storage unit. Don't bill me. I am paid up till Oct.3.
No customer service unless your willing to wait 48 to 72 hours.
At this location they seemed to be easy going unlike other Public Storage facilities
There is mold all over our stuff in our "climate controlled" unit. For $150 a month, that's pretty upsetting. Update: After moving all of my stuff out and vacating the unit, I STILL received a bill and a late fee. And of course, I can't get ahold of anyone since everything is automated or virtual.
This place scams you and I had mold on all my stuff in there temperature control unit I rented. In Ocala Florida Then said after years of being with neighbor storage that they cant cover my stuff ?? But you took over neighborhood storage and all of it's clients, collecting my rent every month so far but claim I didn't have there new insurance policy???Buyer beware, this company isn't neighborhood storage and won't treat you or your stuff with simple respects. Oh and if you miss your payment by 20 days , they are already ready to auction your belongings off??? I was with neighborhood storage for 8 years and when these people took over it went from bad to worst!! My review is Go elsewhere if you can!! I'd give him a minus if I could instead of the one star!!!