This Public Storage is located on the west side of Houston in the River Oaks-Afton Oaks neighborhood. Located on Westheimer Road just east of the 610 Loop and just north of Interstate 69, this facility features a large selection of indoor, climate-controlled storage units in a variety of sizes. This location also offers outdoor storage units with drive-up access for customers.
A manager lives on site at the property for additional customer service needs.
Lighten the load for hiking and biking trips to River Oaks Park with the help of a 5x5 unit to store boots, backpacks, bikes and gear all year-round.
Businesses – small or large – can always use some extra space. A 10x10 or 10x20 unit at this location is a great way for companies along Westheimer Road to free up some extra real estate in the workspace.
Families throughout Afton Oaks, River Oaks, Greenway Plaza, Upper Kirby and the Uptown areas will also find this as a convenient location to store everything in one place during a move or remodel, with the help of a 10x30 unit.
Open 7 days a week and with its easy freeway access from I-610 or I-69, this Public Storage provides a high level of accessibility, combined with affordable storage options, to make for a premium self storage experience.
Mya was very helpful. I had to change units and she converted me to a large space with no problem very polite.
This was my first experience with a storage space and I chose this location to put some of my folks' things away as they relocated because of the positive reviews. There are literally 2 other Public Storage facilities within a mile and I discovered they're all in a competition to get the best reviews. The employees are incentivised to be the best in the area which is why you see so many reviews including the names of the on-site manager. However, this internal competition has actually resulted in objectively stellar customer service! The person who was on duty when I moved in was friendly, helpful, patient and knowledgable. She also didn't cut any corners and was insistent on the security policies which put my mind at ease about the facility. The facility itself is clean, well lit and had 3 large moving carts available which was enough to accommodate myself and about 4 other people/families who came and went during my move in. My only complaint is with the app's 'unlock' feature which was very frustrating because of connectivity issues. You're better off using the secondary 'input code manually' option which worked 100% of the time vs 20% for the app's unlock button. So although the tech integration between the building, elevators and the app are impressive, they are dramatically undone by the building itself. This might be alleviated by making the window of time much longer for the elevators to be "open" after pushing the app button, or simply switching the default method to manual input after 3 connectivity failures with a notification explaining why the manual version is being recommended. Anyway, none of that subtracts from the stellar way this facility is managed and the very high customer service levels from apparently all the staff. In addition to the on-site staff, the regional manager deserves kudos for treating their employees well and incentivising them in a way that results in a win/win for both staff and customers.
I just found out my storage unit got robbed!! Do not store your things here if you want them to be safe!!
Mayas professionalism is second to none! I appreciate the ease of service during my move that is otherwise stressful!
This property is very clean and the customer service is amazing I had a lady named Mya she was super helpful amazing place
Mya was very helpful, she made everything so easy for me. She was attentive to my needs and listen to me ! She definitely deserves a raise she really went above and beyond