Amy was very kind with great customer service skills
Amy was a huge help today helping us find our unit Thank you!
Fast at getting me in, and allowing me to have the perfect size storage unit.
No issues with the unit itself whatsoever. Began renting on the 12th. Rented a unit for 5 months. In that 5 months rent went from the promotional rate, to a prorated amount, then to the $80 a month (Cool). Then it was jumped to $160 a month on Jan 1 for no reason. I moved out of the unit between Jan 31 and Feb 3 (well before the 12th) - and was still charged a full $160 for February. It's a wild world in 2024 ya'll. Apparently my fault, I should have read all the fine print. Research other storage companies IMO - ones that have site managers actually available on premises to potentially answer these sort of move out questions and not simply a Kiosk to accept payment.
Nice area. I have it filled to the capacity!
Very happy with Amelia Public Storage. Sunday morning, my husband and I decided to get a storage unit but we're afraid that we wouldn't be able to secure a unit with it being a Sunday. I went online and was able to complete the process in less than 20 minutes...which was incredibly easy and convenient. By 11am, we had already made two trips to our storage unit. This morning, I received a nice Welcome phone call from Amy. She was very sweet and professional. As someone who is in the customer service industry, I appreciate Amy's efforts. Looking forward to having more space in my home, with a convenient storage location just down the street!