Customer service is horrible. They are Breaking in to the storage unit. And the cameras doesn't work of course where they are Breaking in at. Very sad..
I transferred from Chicago to St. Louis for General Motors in May 2022 and December 2022 I went to get a home so my main priority was the down payment of my home so I paid the public storage fee two weeks late and then Christmas week comes and I drove an hour to the storage unit to get my stuff to bring to my new home and the hell lock on my Storage unit still they called the district manager the regional manager no one could come and get the lock off so now its Saturday the day before Christmas and Im waiting to see if I can even get my stuff out of storage Im gonna be without dishes Im gonna be out without furniture. Im gonna be without a TV on Christmas because they decided to not help me.
overpriced for what you get.
Dan was a great help. Great customer service.
Always reliable and approachable.