Public Storage

Allen Bates

Debbie did suggest a great job placing me in the best storage unit I could have expected. Everything I wanted, good help.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Edduin Edwin

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Marilyn Dees

Had a slightly frustrating experience with a gentleman on the phone when my friend and I asked repeatedly for a ground floor unit and were given a second story one instead, but Shamaile cleared everything up for us immediately. We greatly appreciate her assistance!

• Will you recommend this facility Yes
• Level of cleanliness4 out of 5
• How was their service4 out of 5
• How about their prices4 out of 5

Eduardo Campos-Payan

Access does not work after 6:00PM even if the sign says they close at 9:00PM. Nobody is ever in the office and it is practically impossible to find someone to pick up the phone for customer service. Do not rent here.

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

Nobody

DO NOT rent from this facility. Break-ins, unfixed doors to buildings, ZERO communication (and false promises of follow up from Shamelle, which she will later deny), unprofessional staff, icy sidewalks (believe me, this place is NOT worth injuring yourself for) and a District Manager David Buck that is totally irresponsible and nearly impossible to get a hold of (don't let the Escalations line fool you -- David Buck WILL NOT contact you within 24-48 hours, he'll have a minion do his dirty work). The lack of professionalism at this place is all over. From David Buck down, YOU are going to need to follow up with THEM, not the other way around. I've never actually had my phone call answered while calling this site, and the door to the office is frequently locked without explanation or way to contact a staff. Don't bother telling DAVID BUCK, this guy has the same victim mindset that HIS hire, Shamelle, has. It's more about defending egos than about fixing problems here, from the top down. Given the recent mass break-ins (which I hold DAVID BUCK directly responsible for, the door to Building B was broken and unrepaired at the time of the break-ins), and the HORRIBLE communication and follow-up/thru that ensued, the repeated follow up I had to do with the site just to get my unit fixed, AND NO RECOMPENSATION BY DAVID BUCK FOR MY TROUBLE, you're better off storing your belongings anywhere but here. THIS SITE IS A SCAM. You've been warned. Update: STILL HAVE NEVER HAD A PHONE CALL ANSWERED AT THIS SITE NEVER NOT -- worse than any government agency, this place is a total joke. Update January 2024. The only elevator in my building has been broken and unfixed for at least a month. Trying to move everything out of my 2nd floor unit has been a total nightmare. May God damn David Buck, the worst manager I know. Bet he's making great money doing God knows what. And Shamelle, an emotional child in an adult body. Never coming back to a Public Storage, this has been a true nightmare.

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

mike

Shamaile she did a great job if any questions and you need a job done go to her she will take care of your

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5