Public Storage
362 W Chicago AveChicago, Il, 60654
Public Storage
Chicago, Il, 60654
Available Units
Click here for Vehicle Storage unitsLimited Availability Units
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Features & Amenities
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No Features & Amenities available!
Facility's Fees & Requirements
* This facility may require insurance and an administration fee.
Additional Info from Facility
Near North Side Storage Units Near LaSalle Drive and Chicago Ave.
Public Storage in Near North Side offers a variety of cheap self storage units, easily accessible on the north side of Chicago Avenue between Orleans Avenue and Sedgwick Street.
Three blocks west from LaSalle Drive, this is an all-indoor storage facility with climate controlled storage units in different sizes to accommodate nearly any self storage need.
The multi-level facility offers elevator service to higher floors, as well as complimentary moving carts to help haul heavy loads.
A 5x5 storage unit is perfect to hold a few boxes of personal belongings or everything needed for a fun day out to Navy Pier or the shores of Lake Michigan.
A quick trip off of Michigan Avenue or the Kennedy Expressway makes it a convenient spot for booming businesses in River North or near Pioneer Square to stash documents, office supplies or office furniture just minutes from the workplace in a 10x10 storage unit.
Folks living in the apartments in the Gold Coast area can use a 10x20 storage unit to keep extra couches, dining room furniture, bedroom furniture and appliances that are too big to fit at home.
As the oldest neighborhood in Chicago, the Near North Side has undergone a massive evolution over the years. But one thing remains the same year after year – the quality of the amazing folks who call this area home. It's Public Storage's mission to provide Near North Side customers with affordable storage solutions and excellent customer service throughout the year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews:
Write a Review-
e m
02-22-2024The facility is convenient, climate control is a definite plus. Mary is outstanding - great customer service.
- Will you recommend this facility Yes
- Level of cleanliness5 out of 5
- How was their service5 out of 5
- How about their prices5 out of 5
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Elise Gaertner
02-14-2024Mary was the best and able to help me with the questions I had regarding rent changes and billing.
- Will you recommend this facility Yes
- Level of cleanliness5 out of 5
- How was their service5 out of 5
- How about their prices5 out of 5
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theresa skokna
02-09-2024Great unit and great help from Mary when we were figuring things out!
- Will you recommend this facility Yes
- Level of cleanliness5 out of 5
- How was their service5 out of 5
- How about their prices5 out of 5
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C D
01-24-2024Both elevators are broken and theres no heat. This is the second time in two weeks that there was no elevator in service and customers had to use the stairs
- Will you recommend this facility Maybe
- Level of cleanliness1 out of 5
- How was their service1 out of 5
- How about their prices1 out of 5
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Vivi Tulum
01-15-2024I am writing to complain because this has not been the first time I have experienced customer service issues at this location and reverse racism. This daytime manager or staff member, because I have had multiple encounters with her during the day. Absolutely, needs to be retrained on customer service to their loyal customers. I have held an up to date account at this location since Summer of 2022, and my rent has been raised three times. I dont pass by this storage often as holiday decorations and artwork is stored in my unit. However almost every time I pass there is always an issue with the property. They require you to buy their lock. This is fine however the lock I initially bought with the unit was not good, over the course of 6-8 months I had broken both keys. This happened when my father was helping me move some boxes into the unit. We had walked down to the front desk this same employee I have problems with was working. We explained the situation, she said there was nothing she could do, she always seems to be going on her lunch break and this is important to her because she always explains how she is sick of being bothered on her breaks. She said the lock needed to be cut off by someone who comes in only once a month and I would have to wait. My father was very upset. However, we still treated her with kindness and respect and she could have cared less about the frustration in our voices. My father then wrote two honest reviews about the property and level of customer service lacking on a consistent basis. The district manager saw our reviews and this employee called me back the next day and said my lock would be removed. There have been a handful of times I had random questions very easy or the keypad was not working. This exact employee continues to treat me with zero respect and as if I am bothering her, there have been multiple times I have catered to her timing or lunch break and let it go. However, today I too was on my lunch break, and simply wanted a cart to carry 8 boxes up to my unit. I arrived around 1pm, she had walked out and I asked her for the carts. She said she needed to go upstairs and just got the elevator to work. I said okay no problem and continue to wait patiently for about another 5 minutes. She walks out of the office and says that she has to take her lunch now, and cannot bring down the carts right away. I asked her very nicely and respectfully if she could bring one down for me please, as I was on a time crunch. She continued to raise her voice at me, cut me off by raising her voice. In security camera footage if there is sound, you would hear myself not raising my voice but asking nicely and she tells me she wont and she has been cursed out all day by customers. Also; asked me in my job when it is time to take my lunch and a customer bothers me, do I help them. I can only speak for myself but yes, I help especially a simple problem as getting a cart on the top floor. During our exchange a man with brown skin walked in and said hello to her, I ended this conversation explaining to her how I again did not want to complain about her, but her disregard for people well now I am thinking she does not like people with fair skin. I had carried 8 boxes up without a cart. On one of my last trips, this man who pulled in after me had a cart. However I looked around and this employee was no where to be seen. I continued with my boxes as I was pressed for time. When I was done with all my trips 4 specifically. I saw there were 3 carts outside as there usually is, there is something called reverse racism or we can call it racism. She definitely has an issue with people with fair skin. She needs to be retrained in customer service and educated how to treat people. She should take pride in her job and some sort of integrity and these she lacks. I would not recommend this place to anyone, in terms of simple customer service they lack.
- Will you recommend this facility Maybe
- Level of cleanliness1 out of 5
- How was their service1 out of 5
- How about their prices1 out of 5
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Silenced Rage
12-28-2023I don't think public storage realizes how hard their employee Mari works. She"s extremely polite and helpful constantly working not just sitting around. She definitely needs a raise or bonus for her great work. Need more employees like her.
- Will you recommend this facility Yes
- Level of cleanliness5 out of 5
- How was their service5 out of 5
- How about their prices5 out of 5
