Public Storage

Mike Baugher

This location is awful. Poorly maintained, zero customer service from management. Day 1 and we couldn't even access the unit because they failed to inspect it to see if it was rentable the overhead door was damaged and couldn't be opened. Been waiting four days for a call back and refund on our reservation as we've had to find an alternative facility due to the lack of response from this place. Their exit gate was broken and unusable, and one entire row of units had burned to the ground VERY recently. Stay away from this place! What a dump...

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

Randy Rhodes

Horrible. Cannot get a call back from the managers. Left multiple messages. Called the national company. The property is a disaster. Go elsewhere.

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

India Clay

Seemed great at first, the problem came when it was time to move out. I canceled renting with them, emptied the unit, and moved out. I was still charged for the next month's rent. When I called the office I was told that it would be taken care of. Problem solved, I thought. The charge was not removed. So I called again. Same thing. I was told that they would "escalate the matter" and management would take care of it. Never happened. I called multiple times and was brushed aside or had "calls dropped" multiple times. Eventually, I started getting calls from collections about the matter and finally just gave up and paid the months rent for a unit that I was not using. They have been very unprofessional and I do not recommend them to anyone. There were also a lot of spiders in the unit.

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

India Clay

Seemed great at first, the problem came when it was time to move out. I canceled renting with them, emptied the unit, and moved out. I was still charged for the next month's rent. When I called the office I was told that it would be taken care of. Problem solved, I thought. The charge was not removed. So I called again. Same thing. I was told that they would "escalate the matter" and management would take care of it. Never happened. I called multiple times and was brushed aside or had "calls dropped" multiple times. Eventually, I started getting calls from collections about the matter and finally just gave up and paid two months rent for a unit that I was not using. They have been very unprofessional and I do not recommend them to anyone. There were also a lot of spiders and stink bugs in the unit.

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

Bryce Stevens

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Kel

Prices have gone up by almost 60% in the last few years for no real reason. No one is ever in the office during normal business hours. No one answers & I never get any calls back when I call the helpline. Ive been trying to replace the lock on my unit for a week.

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5