Public Storage

Rajani Konkipudi

Excellent folks, got me all set in no time. Jeff and Sam were amazing. Perfect perfect perfect

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Ruth

I don't like the 9pm closing time. Clean area.

• Will you recommend this facility Yes
• Level of cleanliness3 out of 5
• How was their service3 out of 5
• How about their prices3 out of 5

Justin Smolinski

I moved all of my belongings out on 2/25/24 and set my move out date as 2/26/24, the next day. They sent me an email saying they would email me in 48 hours after they confirmed the space was clear, nothing more for me to do on my part. That never happened and they have been sending me notices of an unpaid bill for all of March 2024 and finally confirmed a move-out date of 3/27/24, owing $91 for the month of March. An employee from a Wixom location called me on 3/14/24 to see if I could pay and I explained all of this to her, and they still did nothing. Terrible checkout experience, glad I turned off auto-pay or they would probably try to stick me with a bill for April as well. Beware they jack up the rates every few months too. Worst company I've dealt with.

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

TROY Wooley

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

Joanne Drake

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Vic

One star it way too generous. I am a current customer who is always paid up-to-date and on time. I rent a temperature controlled unit that is inside an interior building. In order to access the building it needs you to enter a code into the main door. This lock system has been down since I have arrived on Thursday 11/2 around 1 pm. A ticket to have it repaired has been filed. However today is Sunday 11/5 at 12:30pm. I still do not have access to my unit thay holds my personal property. The schlag lock that is non working dose have a key hole. However management dose not have the key to access the units. How are you in charge of peoppes belongings and do not have a key to access the building when the technology fails. Furthermore why do you use a third party company who is in charge of your locks who dose not respond within 24 hours aswell are closed on the weekend. I can not have proper access to my property with being a paid customer. But if I was to be behind on my payments they would waste no time locking me out and seezing my property. I do not recommend them they are not a responsable company nor managment.

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5