He was so pleasant an the service was real great
Great experience and customer service, very knowledgeable. Easy transition and much help
I was late on my rent and paid it within a few days, with everything being electronic you would think it wouldn't take 24 hrs for the app to be able to let me in the gate and provide me with the code. The door was locked no one around, I called and luckily in a few minutes someone emerged and helped me but I thought I was screwed til the next day. Other than that and forcing you to carry renters insurance it's not a bad place as on now.
I like the convenience of having had some place to store all of my extra things while, I recover from a divorce and subsequent illiness. However, I miss the previous owners as, they were friendlier and less staunch. The current owners have raised the price at least 3 times in the 2 plus years they've taken over and, I see no incentive for customer loyalty. I've been storing at this location between the old and new owners for 10 years. The way they keep raising the price makes me feel like they really want long term tenants, like myself to get out. Ijs.
Rented space at this storage business as my landlord of 12 years suddenly decided to sell the house Ive been living in. I have a lot of work to do and the final weekend to move items, the security gate quit working making it impossible to access my unit to move items. I had taken time off work and planned to having everything out, but with no access to my unit, I couldnt! When Monday morning rolled around, I called the manager who seemed pretty unfazed by the situation, telling me that they are getting a hold of an IT guy. Seriously? How is there not a plan in place and someone on call to have this handled day or night?? Access to the units are supposed to be from 6a-10p. And losing all those hours to work has put me in a very bad situation. I highly recommended you find a place that actually respects your valuable time especially when we know move out dates are a thing!!