Public Storage

Chelsee 2tall4ya'll Margavage

SO UPSET! OK SO WE DID A RESERVATION AND GOT TO THE STORAGE UNIT AND WE COULDN'T EVEN GET OUR UNIT BECAUSE IT WAS COMPLETELY IN SOMEONE ELSE'S NAME. THE ONLY THING THAT WAS RELATED TO MY ACCOUNT WAS THE EMAIL. SO HERE WE JUST PAID SOMEONE ELSE'S UNIT AND THERE IS NO REAL PERSON, JUST A KIOSK WITH A LADY WHO HUNG UP ON ME AFTER TELLING ME TO DRIVE ACROSS TOWN TO GET IT SQUARED AWAY!! SO WE HAD TO THEN RESERVE ANOTHER UNIT AND PAY FOR THAT ONE AS WELL. SO A WEEK LATER AND ALL THEY TELL ME IS, " WERE WORKING ON IT!" NO REFUND, NO OK LET US GIVE YOU A MONTH ON US FOR COMPLETELY MAKING YOU BROKE AND WASTING HOURS ON ALL THE CALLS, PEOPLE SPOKEN TO(8) , ETC!! NO EXCUSES FOR IT!! IT SHOULD HAVE NEVER HAPPENED AND WHEN/IF IT DOES THERE SHOULD BE A PROTOCOL FOR IT, LIKE I DUNNO ...... MAYBE AT LEAST ADMISSION TO THE ISSUE AT HAND, REFUND, AND MAKING IT RIGHT!!!! NONE OF WHICH WAS AN OPTION!!!!

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

Cathy moody Moody

How much does a 10 x 20 storage unit cost per month

• Will you recommend this facility No
• Level of cleanliness0 out of 5
• How was their service0 out of 5
• How about their prices0 out of 5

Linda Cooper

We was moving to florida and needed a storage unit. We rented a small unit and ended up needing a bigger one. The size we needed was not available. We found the size we needed at a different place. I call public storage and was told since we wasnt even in Florida yet and hadnt even opened the unit that we would be refunded. I have called several times because I have not been refunded. I was told it would be escalated higher up . Still not even a phone call. Its been 3 weeks now.

• Will you recommend this facility Maybe
• Level of cleanliness2 out of 5
• How was their service2 out of 5
• How about their prices2 out of 5

William Bohannon

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

William Bohannon JR

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

virginia Johnson

• Will you recommend this facility Yes
• Level of cleanliness4 out of 5
• How was their service4 out of 5
• How about their prices4 out of 5