Lynn is professional and delightful. She made the whole process easy and answered all my questions. Thanks so much!
Had issues using the website to simply hold/look at some units while onsite. I was charged immediately for 3 units, I wasnt offered the option to just look. The customer service number was not very helpful and I was hung up on when the CS person said he couldnt help and had to open a ticket, and I asked nicely why a ticket was needed if he could help me directly. Lynn to the rescue! She is the epitome of what customer service should be/is. 10 stars for Lynn, but I gave 4 so Corporate could do something about the poor customer service skills with the CS nbr. I couldnt even get to CS directly, had to press random options to speak to a human, who had to transfer me to another human being no was not helpful. Thank you, Lynn!
Lynn was extremely helpful with my move and would recommend for anyone to go see her if u have any concerns or questions about ur move.
Debbie was so helpful in making sure our movers had what they needed. When we needed extra space she stepped in and show us how to rent a close unit so everything can be unloaded smoothly! Thanks Debbie and public storage for making our relocation a bit easier!
Taylor was so helpful. She walked us through the units, helped us decide the best option for our needs. Great customer service!