I want to give the biggest thank you and shout out Mrs. Peggy!!! I came in looking for a small unit to rent for a little while, and Mrs. Peggy greeted me at the door and began helping me right away, she told me about the deals they offer for online registration. Unfortunately my phone wasnt allowing me to rent online, so she helped me step by step in store order my unit! She showed me how to work the app, and how to get access to the building and my unit!! i really would like to thank her for going out of her way and helping me. What a great person to have working this store!! (5525 Baltimore National Pike)
Tyrielle was so helpful and patient with me. Very knowledgeable and was able to explain the process and rules to me and answer all my questions with no attitude. She just put a smile on my face and made me feel so much better about having to move. The only issue I have is that this location is not 24hrs and that sucks.
Peggy is friendly and informative
Mac and Peggy are so professional and truly care about their customers. Mac is awesome and has a great sense of humor. Peggy is so sweet and kind. Hands-down, I give them an A+ for customer service. The property inside and outside are well-maintained. Highly recommend - you will not be disappointed.
Ms.Peggy was fantastic! She guided me through the online rental process and promptly accommodated my request.