2 stars for the cost for the size of the unit I suppose but the rat infestation is insane. New renters: use if desperate and do research on how to deal with RATS before you move your stuff in. I have photos of dead rats (at least theyre dead?) outside of the units that were just left to rot in the sun but I dealt. You'll esp see them along the retaining wall. Maybe of the corners have been hit and damaged so rats can easily get in. I had it covered but they removed it. I've put traps out and killed a few, but they're getting into my stuff faster than I can deal with them. I've dealt with Rats elsewhere and I know what and how to but this is too much, and I forgot about mole pesticide I had that I JUST put in last l Week but I have bags chewed into and already had to toss some stuff. I'll be moving/donating my stuff within the next few months before the rats ruin it. Already had to go in and clean up the damage and droppings twice. These monthly charges to save stuff theyre destroying isn't cool. I've now thrown away $170/month to store stuff I wanted to keep that most will be tossed due to this. Insurance will NOT cover rodent damage just FYI. I understand it's part of storage units but for me this cost and my stuff getting ruined isn't worth it to me.
Whitney was excellent!
Great property the property managers here are very helpful.
DO NOT RENT!! INFESTED WITH RATS! I noticed the company of rats in my unit September 14, 2024. Ive only had the unit since JULY 23, 2025. Ive been in my unit many times since Ive moved in and cannot believe there are rats infested within the property. They make it extremely hard to talk to anyone unless you call and pretend to be a new customer needing to rent space which is ridiculous! Its giving they knew they had rats! when i first moved it i noticed that where several other units jus open as if they were being aired out to scare away the rats for new customers/move ins. If Public Storage fails to fix this situation I will be disputing my move in charges + my first months rent & voiding the contact as they have broken it falling to provide safe & clean storage units as advertised.
Not helpful at all and they dont care ! expensive compared to others