Christine and Juan were amazing and very up beat. Made me feel very welcome and were very informative. I will definitely refer my friends here.
Don was very polite and straight forward about the internet deals. Great price even after internet deals expire.
On Sunday visited this storage unit and I want to share that its a good location , nice and clean, which is the positive aspect. However, my experience with the staff on a Sunday was disappointing. Despite being an authorized user and the second person on the account, I encountered unnecessary hassle when trying to make a payment on behalf of my mother, who is currently out of the country. The staff member, a Latin lady, refused to assist me, claiming that only my mother could update the billing card information because she is the main person on the account. This policy seemed unreasonable to me, especially since all I wanted to do was make a payment. I hope this review brings attention to the need for more helpful and accommodating staff members. Customers should not face unnecessary obstacles when simply trying to complete a transaction.
This is a great place overall. But dont ever get behind on your payment bc no one is ever there to unlock it after you pay. I've been trying for 2 months. That's $140. No one answers the phone either.
This is a great place overall. But dont ever get behind on your payment bc no one is ever there to unlock it after you pay. I've been trying for 2 months. That's $140. No one answers the phone either.
Why have a storage unit if you can never access it??? Call customer service and they said there's a problem with the door which has been going on since 2 days ago and no one can help at the time. Do not bother with this company they do not care