Public Storage

Michael Scott

Anybody know the current price for a 5' by 5' unit?

• Will you recommend this facility No
• Level of cleanliness0 out of 5
• How was their service0 out of 5
• How about their prices0 out of 5

Ricky R.

My experience at this particular location has been stellar! When I checked in, the staff was friendly and demonstrated excellent customer service. I love the contactless entry option once you download the Public Storage app and I received an excellent price. What has impressed me most about this location is their staffs vigilance. One afternoon, I had my unit open with my car parked in front of the open door as I searched for something and I received a phone call to inform me that my unit door was open. On another occasion, after staff conducted their rounds, they noticed I had an incorrect lock on my door so my unit was unsecured and they notified me immediately so I could put the correct lock on my unit. Lastly, when I updated my information on the app, I received a text to confirm that I changed my information. I did go up there one afternoon and the office door was locked and no one seemed present. However, once I called the manager picked up and granted me entry into the office to get the correct lock. I have been super impressed with this location so I am shocked the reviews arent higher.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Enrie Davis

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Kari Carr

If I could give any and all public storage a zero I would, the customer service let's start there Heidi with corporate that over talks you and is very rude. Or how about increasing the rent by $71 a month for no additional services. This place is a joke. This facility is terrible no one on site to speak to without an appointment, but your increasing the rent??? Make it make since....

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

J D

BREAK-INS, HOMELESS HOTEL & WORST "MANAGER" EVER! My storage was BROKEN into in MARCH! The NEW MANAGER, didn't tell me, until 5 MONTHS LATER! She only called me to tell me, THEIR LOCK was on my storage & I needed to come in & put my own lock on it. NO APOLOGY! They go through so MANY MANAGERS, prob cuz of ALL THE PROBLEMS, on this PROPERTY! I moved out of town, a YEAR ago! She couldn't even take a picture of anything missing, for me! 9 MONTHS LATER, (5 DAYS AGO, NOV 30TH) I'm back in town to MOVE EVERYTHING OUT, into the VIP of all storage places! NOT PUBLIC STORAGE! EVER AGAIN! LOCATION is obviously, IMPORTANT! IF YOU want to KEEP YOUR BELONGINGS, DON'T MOVE IT HERE! The last 2 managers were awesome! Actually, WORKED in the OFFICE! They RETURNED phone calls, RIGHT AWAY. They put in CAMERAS, in the HALLWAYS, a YEAR AGO. There was a HOMELESS GUY, on a bike, LIVING IN HIS STORAGE, for a month. I should have told them that, a few days in. He got RESTRICTED & could only come in, during BUSINESS HOURS. Of course, he FOLLOWED ME & everyone else IN, whomever had a gate code! Another guy, mentioned he heard CHAINS & said there is a guy, holding a girl HOSTAGE, in the storage unit. A few seconds later, I hear the CHAINS rattling! I went straight to the OLD OFFICE MANAGER, last year in Dec, 1 year ago. The manager said, OH GOD, & then closed the door. Not sure if he checked on the situation or called the cops. That Manager, didn't even want to open the office door, for me. They just closed, 6 pm. A few minutes before, this happened, I let the Manager know I was followed in by the Homeless guy on a bike, for a month & I wanted to switch storage units, ASAP! My storage unit was in the front of the building. I had them MOVE me to a different storage unit! He was hanging out, during BUSINESS HOURS. My new storage unit, was moved towards the back of the building & the door already looked broken into. I didn't say anything, cuz it got me away from the HOMELESS GUY. The old Manager, asked if I wanted to be a SECURITY GUARD there! That wouldn't be SAFE, at all! I was moving & selling my stuff, TRYING TO GET OUT, of that LOCATION! The only time they had a SECURITY GUARD, was when the MAIN GATE was BROKEN and didn't close! The TEMPORARY SECURITY GUARD stayed OVERNIGHT, a few nights! The back door was BROKEN, on the 1st storage building, for months! Anyone, could hop the fence, & go inside the 1st building, inside the hallway of storage units, and break in. This was when there, were no cameras, in the hallways! They put in a PORT-A-POTTY, out by the front building, for a month. BEFORE FIXING THE BROKEN BACK DOOR, to the storage hallway! I witnessed a BREAK IN, about 5 people busted a lock open & started moving furniture out! Could have been her storage unit & she didn't pay the bill or just ANOTHER BREAK IN. So, TIS THE SEASON, for BREAK INS! If YOU value YOUR BELONGINGS, I suggest, a diff LOCATION or DEFINITELY a DIFFERENT STORAGE COMPANY! There are SAME/BETTER PRICES, in BETTER AREAS!!! I did happen to FILM, this NEW MANAGER, opening/struggling to get her lock, off my storage unit, 5 DAYS AGO. She had 2 bang her leg against the door, a few times. AGAIN, NO APOLOGY! All she said was, THERE YOU GO! She then opened another guy's storage, a few doors, down from mine. I didn't realize he was moving out! Until he said, goodbye to me. I then told him, I'm MOVING OUT, too, cuz of the BREAK IN! He use to own a another storage company & told me there was a Manager, STEALING people's PROPERTY, there! (Diff Company) Either way, LESSON LEARNED! LOCATION LOCATION LOCATION! GOOD LUCK TO THOSE of YOU, keeping YOUR HARD EARNED, BELONGINGS, THERE! Oh! The TOPPING on this WHOLE EXPERIENCE. The 2nd day, I came in to MOVE OUT, I received an EMAIL, saying my RENT will be HIGHER in JANUARY 2024 (In 1 MONTH) No way! They RAISE the RENT, all the TIME! Yet, they DON'T FIX BROKEN DOORS or improvements! Well, the NEW CAMERAS, LAST YEAR! Still, they didn't catch whomever BROKE IN! The CAMERAS are HELPFUL, so they can get rid of the HOMELESS HOTEL, they have HERE!

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

J D

BREAK-INS, HOMELESS HOTEL & WORST "MANAGER" EVER! My storage was BROKEN into in MARCH! The NEW MANAGER, didn't tell me, until 5 MONTHS LATER! She only called me to tell me, THEIR LOCK was on my storage & I needed to come in & put my own lock on it. NO APOLOGY! They go through so MANY MANAGERS, prob cuz of ALL THE PROBLEMS, on this PROPERTY! I moved out of town, a YEAR ago! She couldn't even take a picture of anything missing, for me! 9 MONTHS LATER, (5 DAYS AGO, NOV 30TH) I'm back in town to MOVE EVERYTHING OUT, into the VIP of all storage places! NOT PUBLIC STORAGE! EVER AGAIN! LOCATION is obviously, IMPORTANT! IF YOU want to KEEP YOUR BELONGINGS, DON'T MOVE IT HERE! The last 2 managers were awesome! Actually, WORKED in the OFFICE! They RETURNED phone calls, RIGHT AWAY. They put in CAMERAS, in the HALLWAYS, a YEAR AGO. There was a HOMELESS GUY, on a bike, LIVING IN HIS STORAGE, for a month. I should have told them that, a few days in. He got RESTRICTED & could only come in, during BUSINESS HOURS. Of course, he FOLLOWED ME & everyone else IN, whomever had a gate code! Another guy, mentioned he heard CHAINS & said there is a guy, holding a girl HOSTAGE, in the storage unit. A few seconds later, I hear the CHAINS rattling! I went straight to the OLD OFFICE MANAGER, last year in Dec, 1 year ago. The manager said, OH GOD, & then closed the door. Not sure if he checked on the situation or called the cops. That Manager, didn't even want to open the office door, for me. They just closed, 6 pm. A few minutes before, this happened, I let the Manager know I was followed in by the Homeless guy on a bike, for a month & I wanted to switch storage units, ASAP! My storage unit was in the front of the building. I had them MOVE me to a different storage unit! He was hanging out, during BUSINESS HOURS. My new storage unit, was moved towards the back of the building & the door already looked broken into. I didn't say anything, cuz it got me away from the HOMELESS GUY. The old Manager, asked if I wanted to be a SECURITY GUARD there! That wouldn't be SAFE, at all! I was moving & selling my stuff, TRYING TO GET OUT, of that LOCATION! The only time they had a SECURITY GUARD, was when the MAIN GATE was BROKEN and didn't close! The TEMPORARY SECURITY GUARD stayed OVERNIGHT, a few nights! The back door was BROKEN, on the 1st storage building, for months! Anyone, could hop the fence, & go inside the 1st building, inside the hallway of storage units, and break in. This was when there, were no cameras, in the hallways! They put in a PORT-A-POTTY, out by the front building, for a month. BEFORE FIXING THE BROKEN BACK DOOR, to the storage hallway! I witnessed a BREAK IN, about 5 people busted a lock open & started moving furniture out! Could have been her storage unit & she didn't pay the bill or just ANOTHER BREAK IN. So, TIS THE SEASON, for BREAK INS! If YOU value YOUR BELONGINGS, I suggest, a diff LOCATION or DEFINITELY a DIFFERENT STORAGE COMPANY! There are SAME/BETTER PRICES, in BETTER AREAS!!! I did happen to FILM, this NEW MANAGER, opening/struggling to get her lock, off my storage unit, 5 DAYS AGO. She had 2 bang her leg against the door, a few times. AGAIN, NO APOLOGY! All she said was, THERE YOU GO! She then opened another guy's storage, a few doors, down from mine. I didn't realize he was moving out! Until he said, goodbye to me. I then told him, I'm MOVING OUT, too, cuz of the BREAK IN! He use to own a another storage company & told me there was a Manager, STEALING people's PROPERTY, there! (Diff Company) Either way, LESSON LEARNED! LOCATION LOCATION LOCATION! GOOD LUCK TO THOSE of YOU, keeping YOUR HARD EARNED, BELONGINGS, THERE! Oh! The TOPPING on this WHOLE EXPERIENCE. The 2nd day, I came in to MOVE OUT, I received an EMAIL, saying my RENT will be HIGHER in JANUARY 2024 (In 1 MONTH) No way! They RAISE the RENT, all the TIME! Yet, they DON'T FIX BROKEN DOORS or improvements! Well, the NEW CAMERAS, LAST YEAR! Still, they didn't catch whomever BROKE IN! The CAMERAS are HELPFUL, so they can get rid of the HOMELESS HOTEL, they have HERE!

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5