Public Storage

Cindy Cervantes

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Jasmine Harris

Hard to get in contact with and also call a million times over $66.Are try send your stuff to auction and it aint over 100.This place is a joke will be finding a new place to take my stuff too.

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

T J

They didnt show my payment when I paid. App and website dont give balance owed correctly. Site is awful. It freezes up and opens chat but no one there. Then it showed a balance past due of $323. Then it shed to pay $50. Then when i refreshed it said pay $129. Then I refreshed it it says pay $20 then I refreshed it it says pay $380. They raised rent so many times with no notice. Now it says $272. plus $108. $380 total for bill due Feb 1st. I was late with Jan bill and paid $50. late fee. Bill due on Feb 1st. Not later until feb 5th. and another $108 tacked on with a rent increase. I pay with credit card but yet I get this message saying payment from checking didnt work. I checked bank card and payment was taken. But didnt show up on site. I called customer care but doesnt want to let you speak to anyone. Tries to send you to property manager who isnt on site which was already closed. A while back I was not more than 30 days late and they cut my locks. They rummaged through my stuff which is inventory. It was a mess and things ruined. Things missing. I am going to rent someone else and save money and not be abused. I was renting with these people since the 70s for my business. I use to have more storage and larger storage with them. I have one left that I will be out of this month. I am using another location now and have three large storage units with them. Always nice and half the cost. Oh yes.. and climate controlled. Public storage space is not and only a 10x15

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

T J

Last positive review was years ago. Beware!!! I was quoted $117 a month at another public storage nearby with air control. Im paying $323 now for no air control. Sane size. Bring told im not a new customer. So 50 years with public storage and more than 16 years at this location gives you perks. Charge the loyal customer three times the rent. Goodbye Fees are crazy too. They didnt show my payment when I paid. App and website does not give balance owed correctly. Site is awful. It freezes up and opens chat but no one there. Then it showed a balance past due of $323. Then it shed to pay $50. Then when i refreshed it said pay $129. Then I refreshed it it says pay $20 then I refreshed it it says pay $380. They raised rent so many times with no notice. Now it says $272. plus $108. $380 total for bill due Feb 1st. I was late with Jan bill and paid $50. late fee. Bill due on Feb 1st. Not later until feb 5th. and another $108 tacked on with a rent increase. I pay with credit card but yet I get this message saying payment from checking didnt work. I checked bank card and payment was taken. But didnt show up on site. I called customer care but doesnt want to let you speak to anyone. Tries to send you to property manager who isnt on site which was already closed. A while back I was not more than 30 days late and they cut my locks. They rummaged through my stuff which is inventory. It was a mess and things ruined. Things missing. I am going to rent someone else and save money and not be abused. I was renting with these people since the 70s for my business. I use to have more storage and larger storage with them. I have one left that I will be out of this month. I am using another location now and have three large storage units with them. Always nice and half the cost. Oh yes.. and climate controlled. Public storage space is not and only a 10x15

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

New Sensation Contractor

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Paul

What is the policy on rat dropping on my stuff in storage unit

• Will you recommend this facility No
• Level of cleanliness0 out of 5
• How was their service0 out of 5
• How about their prices0 out of 5