Public Storage
4562 Chantilly WayMilton, Fl, 32583
Public Storage
Milton, Fl, 32583
Limited Availability Units
Facility Hours
Office Hours
Access Hours
Facility Map
Features & Amenities
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No Features & Amenities available!
Facility's Fees & Requirements
* This facility may require insurance and an administration fee.
Additional Info from Facility
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews:
Write a Review-
kirkland 1756
02-01-2024Very friendly people and makes moving easier when need a storage unit
- Will you recommend this facility Yes
- Level of cleanliness5 out of 5
- How was their service5 out of 5
- How about their prices5 out of 5
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Ginger Windau
01-28-2024I have had 5 units here and since Public storage took over it had been nothing but fees, fees and more fees, rent raises, new requirements continuously, trying to make me download their app, so warm in the winter my furniture was effected(and it's supposed to be climate controlled) now trying to make us auto pay, ect... It never ends. I have emptied all my units and gone somewhere else. Wouldn't keep a unit here if it was free.
- Will you recommend this facility Maybe
- Level of cleanliness1 out of 5
- How was their service1 out of 5
- How about their prices1 out of 5
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Yesenia Helms
01-28-2024Ive been a customer here for almost two years with no previous issues or concerns. Upon checking my unit a week ago, I noticed over 6 inches of brown water inside one of my storage bins. There was an active leak from the insulation that ruined everything in 1/3 of my larger unit. My boxes were not only saturated with water, mold had already begun to grow on furniture, and there was a serious roach infestation. Upon checking my second unit along the same side, there was also a leak in that one. When I contacted the property manager, Annette, I have never had worse customer service. There was zero empathy, talking over me not allowing me to finish or ask questions, and inaccurate information and lies regarding being contacted. They disclosed their building received damage from the storm that happened around the 9th earlier this month. Weeks ago from this point. They did not contact all the tenants to let them know. They also said the issue had been fixed. The district manager, Jennifer Sanders. was initially understanding and offered a refund for the month. A few days later I called to let her know I believed the leak was still active and that the roach infestation was severe. This time, it felt as if I was bothering even letting her know. Quote I am not a roof expert. Well neither am I, but I would think a district manager may want to know about building issues to better serve her customers, maybe not. I was finally able to empty both my units within the week and called back to let her know. Jennifer said she was only refunding for one of my units because shes not refunding everyone. Although the contract said they would provide a climate controlled, secure storage space, I was not provided that nor do I feel that the company or any employee I spoke with took any accountability whatsoever. Bottom line, I would not rent here anytime soon until the leaks and roach infestation are dealt it. Even though they claim the leak has been fixed, the insulation is completed saturated and needs to be replaced. It hasnt been my experience that they will disclose any information to their tenants, handle any issues professionally, structurally ensure their clients have a safe space for their belongings, or work to make it right.
- Will you recommend this facility Maybe
- Level of cleanliness1 out of 5
- How was their service1 out of 5
- How about their prices1 out of 5
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Hannah Enfinger
01-28-2024Anette was an excellent help!
- Will you recommend this facility Yes
- Level of cleanliness5 out of 5
- How was their service5 out of 5
- How about their prices5 out of 5
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joshua Trahan
10-31-2023Very great services , Casey took the time to show me around the the various storage units and helped me pick out the best one for my needs I cannot be any happier with the services. 5 stars highly recommend!!!!!
- Will you recommend this facility Yes
- Level of cleanliness5 out of 5
- How was their service5 out of 5
- How about their prices5 out of 5
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DrJ
10-08-2023Despite having a terrible previous experience with the Public Storage on Davis HWY in pensacola I decided to give public storage another shot. I was surprised at how well this location operates. Shannon was very helpful in explaining all the new features like using the app to open the gate and the entire process. She didn't try to force a larger unit and instead explained which size storage would work best for my needs. Facility is very clean and secure.
- Will you recommend this facility Yes
- Level of cleanliness5 out of 5
- How was their service5 out of 5
- How about their prices5 out of 5
