Tanisha was so helpful in the office. Very professional and patience.
Tanisha was so helpful and kind. She has so muh patience. She show me two unit and gave me the price for both. I had a reservation for one but was no sure if was big enough. She helped me download the app. I will be back for boxes.she is best of public storage. They need more employees like her.
Tanisha was so helpful and patience. She walked me through the process. Help me download the app.The price was right and clean Office.
Tanisha
I have no idea how its possible that this location has anything higher than 2 stars. This facility was filthy- like nasty filthy. I wish weve taken pictures. The building had no map and the elevators were so gross I didnt want to step into them not to mention press a button. There were different smells in different parts of the facility and none of the smells were good. The unit I had reserved had netting over the top and there was trash in the netting- a pack of Newports and a Powerade bottle. It smelled like rat droppings and there was rat poison in each corner. I definitely had trouble breathing in that facility and I can imagine its a source of bedbugs. If it was a house it should be condemned. When I immediately returned to the front desk to cancel, she said I would have to contact customer service. They called me and refused to refund any more than $21 of the $150 I had paid them not 10 minutes ago & refused to escalate or provide a number to the corporate office. I just filed a dispute with my bank & got a refund, and Ill be reaching out to report my experience with the BBB. Trash in the facility. Trash customer service. Trash experience.
Tanisha was so helpful.she help a old lady out. Thanks