Public Storage

None

After having to consolidate my storage in Parker and move things closer to home I left a 50 foot by 18 ft unit 24-hour access and stumbled upon Public Storage in Northern Colorado Springs on Highway 21 at blue Horizon. Not ever having been to a storage facility that is multi-level I was apprehensive at first but be assured the gentleman that was there to help me and answer all my questions reassured me that I could secure a couple large units if necessary outside with a similar access. Assess the units seems that this will work out perfect and be within only a few minutes from my new residence. I want to thank Max for giving me a tour, a walk around and information in regard to the size of the units as well as a visual showing me where the units were outside, how accessible and how the units were fit for size. He told me also there were other facilities around town that possibly could handle something similar to what had Parker but hard to come bye which I did call and confirm that information. Overall Blue Horizon is a fantastic facility and a great location very clean organized and well thought after. The employee Max was very knowledgeable thorough quick and quite energetic which made this process so much easier and seamless where as it could have definitely been a daunting and frustrating day thanks again Max oh and ironically this man happened to have first-hand knowledge of the facility I was at in Parker so he know exactly the size of unit I was in and what I was meeting I can't say enough great things this was surely a blessing and I'm meant to be situation today thanks again looking forward to a smooth process renting from this location

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Talon Kandler

The online listing for the storage locker I rented was misleading. Once I arrived at the facility after reserving the locker, I found out that the locker was not at ground level and I needed to wheel over stairs to access it. I needed to store some heavy things, so this was problematic for me. Also, my locker door only opened part of the way because of a vent on the ceiling blocking it. This locker was possibly the worst locker in the entire building, and that was not effectively communicated when I reserved it online. The price of the locker increased by 35% a few months after that start of my rental period. One of the three times I accessed my locker, there were no carts available for transporting my items despite there only being 4 or 5 cars in the parking lot. 20-30 minutes of my time was wasted waiting for a cart to become available. The staff was friendly and somewhat helpful when I told them about my dissatisfaction.

• Will you recommend this facility Maybe
• Level of cleanliness2 out of 5
• How was their service2 out of 5
• How about their prices2 out of 5

K Colemans

Went into another location yesterday to rent a unit. Was turned away since payment is cash. Went to this location this morning after calling the location and confirming all method of payments are accepted, same gentleman turned us away for paying cash. The gentleman from yesterday informed the person renting in front of us (also attempting to pay cash) that they take checks and money orders but no cashchecks over cash?? Seriously? Nowhere on the website does it state they dont accept cash. I wouldnt waste your time and find another company

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

Talon Kandler

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

Talon Kandler

The online listing for the storage locker I rented was misleading. Once I arrived at the facility after reserving the locker, I found out that the locker was not at ground level and I needed to wheel over stairs to access it. I needed to store some heavy things, so this was problematic for me. Also, my locker door only opened part of the way because of a vent on the ceiling blocking it. This locker was possibly the worst locker in the entire building, and that was not effectively communicated when I reserved it online. The price of the locker increased by 35% a few months after that start of my rental period. One of the three times I accessed my locker, there were no carts available for transporting my items despite there only being 4 or 5 cars in the parking lot. 20-30 minutes of my time was wasted waiting for a cart to become available. That being said, the manager was friendly and helpful when I told her about my dissatisfaction, and she was able to issue me a partial refund for the locker.

• Will you recommend this facility Yes
• Level of cleanliness4 out of 5
• How was their service4 out of 5
• How about their prices4 out of 5

Jesse Vigil

Good safe clean storage by Pine Creek High School .

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5