Public Storage

Bruce English

We needed a storage facility for a move. I called to arrange for two units. We spoke with a very mature young man that was only 18 years old and yet he was very polished. I believe his name was Yousef. Bright young man.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Hugo Velasco

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Anthony Williams

Candy the manager here at public storage very hard worker very kind, clean environment and give it a five

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Mellodie Manzano

i want to give a big thanks to Dulce the manager, she has been great with the information i needed and unit size. i will definitely recommend her location. this place is great! thanks again Dulce

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Chad Berkeley

From reserving a storage, to getting into it, the ease and helpfulness of the staff was easy and inviting. The facility was clean and very nice. Ill definitely be a return customer! Thank you Public Storage!

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Tiarra Samar

Okay, so it took me a while to write this review because I wanted to make sure it does not reflect on all PS facilities. I had a WONDERFUL experience with the PS facility in south Long Beach whom I rented from for well over a year! I only left because I moved to Carson and the drive was frustrating. They were very clean, ALWAYS available in office during business hours, and everything was automated and futuristic. While it was expensive, it was totally worth it. This PS facility, on Del Amo Blvd in east Carson is EVERYTHING Long Beach wasnt!!! The facility is old looking (which wasnt a massive issue, as long as it didnt have pests. I put a ton of pest killer bait inside my unit as well). Its not temperature controlled due to all the unit being outside accessible. THERE IS NEVER anyone in office available during business hours whenever I needed assistance, which was literally only three times in the three months I was there!!! The last two times I needed assistance was to access my unit when the their was a closed padlock on the hallway door leading to my unit. There was NEVER ANY COMMUNICATION to us on what the code was to unlock it! Not even when we first got the unit! I had to call 10 times plus go back and forth to the front office before someone FINALLY came out to give me the code. Around 45 minutes total! That was the first time. The second time, about two weeks later, Ill admit I got frustrated and banged on the window due to the office being LOCKED at the almost 10am and NO ONE answering the office phone! Upon me banging on the window the person sitting in the LOCKED OFFICE promptly decided to come out and yell at me to STOP BANGING on the window or they will call the cops. As they swiftly slammed the door shut before I could even speak a word as to why I was frustrated or what my name even was, I proceed to bang again since it proved to be the only way to get them to come out and unlock the door during business hours. We both ended up calling the cops. The cops came and stated that the employee told them I aggressively shattered the front office window Cops laughed. I laughed (through my anger). Given there was no shattered glass or broken window in sight. The employee came and unlocked the padlock, I asked him why didnt he open the office door or why wasn't he answering my calls coming through to the office, they stated that I need to vacate within 72 hours as they did not feel safe with me around. HAHAHAHAHAHA! This is a grown man by the waytaller than me and Im 5'11!!!! Anyways, the district manager is just as ignorant stating that they are only allowing me access ONE TIME this month to my unit with my belongings. I am working with my lawyer on this one. This is not a facility worth my energy, money, or patronage. BTW, its been well past 72 hours and my stuff is still in my unit :). I will be moving out end of April since I PAID FOR THE MONTH and they cant do anything about it without proper WRITTEN notice. I will be moving because I need a professional facility that operates as a business and not some raggedy, rag tag, unkept facility that clearly hires family members and friends on hard times.

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5