Public Storage

Mandy Estes

Such a pleasure working with Chas to get a unit rented. She was helpful, kind, and funny! The facility is clean and feels very secure. I held the unit online and got a quick follow-up call from Chas. Went in to see the unit in person and finalize the details. I appreciate how quick, easy, and positive the experience was!

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Calin Sanders

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Michael Peters

When moving in on 5/1, the lack of flatbeds was a major inconvenience that caused me to have to pay a late fee for the moving truck I had rented ($60). Carrying box by box to the other side of facility was not ideal. On 5/31, I thought I paid my bill on the app, as it reflected a zero balance and sent me a survey asking how my transaction went. Apparently, the app doesn't work for payments-- this is a known issue that was NEVER conveyed to me. I thought everything was set- but no. I only found out while I was in the hospital for 9 days that I have "late fees" and threats of my unit being auctioned. Upon my release from the hospital this morning (6/23), I stopped at the facility to get this corrected. It's 2025 and they still can't do tap to pay.... So I couldn't pay in person either. Trying to pay via the website (NOT the app), the system says it can accept partial payment, as I have to use two cards since I thought it was paid on 5/31 and this month has been a mess... When I process the payment, it refuses to accept the partial payment. WTF....... The facility is clean and bright, the staff is friendly enough, but the side roll-up door is almost ALWAYS propped open, and the service is sub par at best. The Inconveniences I've encountered leave me extremely frustrated and I will find another facility when I'm healthy enough to move it again. I'd like to hear from the district manager. I can only take so many apologies from the genuinely friendly staff. I need results, and quickly. I waited for a call from the store manager all week. Nothing. Truly abysmal... Changing to one star

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5

DEMONA KIRSCHNER

Caryn and John were great

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

A J Dallaire

Dope it's by the park mall

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Michael Peters

When moving in on 5/1, the lack of flatbeds was a major inconvenience that caused me to have to pay a late fee for the moving truck I had rented ($60). Carrying box by box to the other side of facility was not ideal. On 5/31, I thought I paid my bill on the app, as it reflected a zero balance and sent me a survey asking how my transaction went. Apparently, the app doesn't work for payments-- this is a known issue that was NEVER conveyed to me. I thought everything was set- but no. I only found out while I was in the hospital for 9 days that I have "late fees" and threats of my unit being auctioned. Upon my release from the hospital this morning (6/23), I stopped at the facility to get this corrected. It's 2025 and they still can't do tap to pay.... So I couldn't pay in person either. Trying to pay via the website (NOT the app), the system says it can accept partial payment, as I have to use two cards since I thought it was paid on 5/31 and this month has been a mess... When I process the payment, it refuses to accept the partial payment. WTF....... The facility is clean and bright, the staff is friendly enough, but the inconveniences I've encountered leave me extremely frustrated and I will find another facility when I'm healthy enough to move it again. I'd like to hear from the district manager. I can only take so many apologies from the genuinely friendly staff. I need results, and quickly.

• Will you recommend this facility Maybe
• Level of cleanliness2 out of 5
• How was their service2 out of 5
• How about their prices2 out of 5