Theres only someone in the office once in a blue moon so if you need a rolling cart to load anything youre screwed. No one answers the phone. Smells like mold in the basement level.
I have had my storage for over a year. Rate was the same now being raised. I can never get ahold of anyone. No one ever explained anything to us. Even when we moved our stuff in, i had to wait another day due to not being told the lock was inside of the unit. No one is ever in the office. App doesn't work to unlock gate. At 1 point the gate was kept open! We drove pass at 10pm and it was open! The mice have chewed through boxes and have chewed holes in belongings. There's mouse droppings inside my boxes and around unit! To be raising the rates, should be a better company. Only reason why I am not changing places is i am clearing my unit in a couple of months when I move state!
I found the process of renting a storage space very user-friendly with Public Storage. Caryn promptly responded to my phone request for information and I was able to visit the site the same day to see the facility and the storage unit that I needed. I was impressed by the cleanliness of the facility and the great customer service that Caryn provided me. She communicated my rental option clearly, and she was both professional and friendly.
My first time renting a storage and it went perfect! Chas helped me out to look for the space and complete my rental! It well smooth and well.
Locations was good