Needed to effect a move out of my apartment in California for a move to Arizona, and was looking for a storage unit close to my home and something which I could obtain in a relative quick fashion. Public Storage made the entire process quick and easy, and the unit I ended up with was clean and safe. However, what made this the smoothest transition I have ever encountered with a scenario such as this was the largely due to my interactions with property manager (Kalei). I cannot speak highly enough about her. She was always professional, courteous and attentive. But her helpfulness in making sure that everything went smooth and the follow up by her after my move in shows that she is someone who really takes pride in her job. I sure hope that Public Storage recognizes someone such as her for her continuous efforts and great care she shows to her clients. A#1 experience encountered mostly due to that lady. Thank you!
I felt listened to, accommodated and helped in a way you dont really see very much anymoreSamantha went beyond the norm even to the point of helping me with the app in my phoneshe was personable and made me feel like a person and not just a numberthank you public storage
Kalei is a very reasonable young woman and made sure to offer me water today in this humid heat. Even though I am not a direct customer of the business. Thank you for making sure I was okay Kalei. It was a pleasure to meet you.
Great place to store your items! The staff is very professional and friendly. Kalei is always happy to help with any issues or answer questions. I truly feel very confident and comfortable when I am on the grounds.