Public Storage

Aaron Howerton

Awesome customer service ! The manager dominique was very professional and very helpful . Very clean location and Id recommend this place to everyone !

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Maritza Cruz

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Danielle Revives

My review is to serve as a buyer beware. Store for only a short term because rent hikes are large and dont come on an annual basis but come on a supply and demand timeline which can vary. Store knowing your items will smell like formaldehyde. Store knowing you may find a rodent(s) in your unit. Move out on the last day of the month to max time in the unit but to avoid paying for a full month following move out. Read the small print on the contract to confirm terms. Do not rely on the website for proper policy verbiage about your rental. More details in the following: Pros: * I had a 10x15 on the ground floor at $281. * Set up of getting the unit was fast and easy. * The Public Storage rep at the site is polite. * The Public Storage app makes paying simple and has a gate remote feature which makes access convenient. Cons: * The building has a strong formaldehyde odor which is an indicator of a rodent problem. * The formaldehyde odor makes your unit along with the items in your unit smell. * Yes, I found a dead mouse in my unit. Yes, I found mouse poop. RIP little one. * Rent increase came in December 2023 at $357. * Rent ended in September 2024 at $448. * Rent rate hikes are astronomical. * I arranged for move out on September 1, 2024. Because of my oversight of the contract stating that the full months rent must be paid regardless of timing of ending the contract, I have to pay for a month at the facility for an empty unused unit. Public Storage offers no pro-rated rent and is not the least bit flexible on this policy. This caveat of a full months payment regardless of timing of contract termination, is ONLY in the contract. It is NOT in their move out process verbiage on their website/app in the FAQs or blog sections. Disclaimer: My colleague who came to my storage unit to pick up some items from me, works in pest control. They were the one to confirm my building odor concerns. This fact was revealed to me in early August of 2024.

• Will you recommend this facility Maybe
• Level of cleanliness2 out of 5
• How was their service2 out of 5
• How about their prices2 out of 5

Danielle Revives

My review is to serve as a buyer beware. Store for only a short term because rent hikes are large and dont come on an annual basis but come on a supply and demand timeline which can vary. Store knowing your items will smell like formaldehyde. Store knowing you may find a rodent(s) in your unit. Move out on the last day of the month to max time in the unit but to avoid paying for a full month following move out. Read the small print on the contract to confirm terms. Do not rely on the website for proper policy verbiage about your rental. More details in the following: Stats: I rented a 10x15 on the ground floor at a starting rate of $281 in June 2023. I stored my art supplies and art pieces in the unit. The unit was to be used temporarily until I got my art studio. I knew Id be in the unit for between 12-18 months. Pros: * Set up of getting the unit was fast and easy. * The Public Storage rep at the site is polite. * The Public Storage app makes paying simple and has a gate remote feature which makes access convenient. Cons: * The building has a strong formaldehyde odor which is an indicator of a rodent problem. * The formaldehyde odor makes your unit along with the items in your unit smell. * Yes, I found a dead mouse in my unit. Yes, I found mouse poop. RIP little one. * Rent increase came in December 2023 at $357. * Rent ended in September 2024 at $448. * Rent rate hikes are astronomical. * I arranged for move out on September 1, 2024. Because of my oversight of the contract stating that the full months rent must be paid regardless of timing of ending the contract, I have to pay for a month at the facility for an empty unused unit. Public Storage offers no pro-rated rent and is not the least bit flexible on this policy. This caveat of a full months payment regardless of timing of contract termination, is ONLY in the contract. It is NOT in their move out process verbiage on their website/app in the FAQs or blog sections. Disclaimer: My colleague who came to my storage unit to pick up some items from me, works in pest control. They were the one to confirm my building odor concerns. This fact was revealed to me in early August of 2024.

• Will you recommend this facility Maybe
• Level of cleanliness2 out of 5
• How was their service2 out of 5
• How about their prices2 out of 5

Danielle Revives

My review is to serve as a buyer beware. Store for only a short term because rent hikes are large and dont come on an annual basis but come on a supply and demand timeline which can vary. Store knowing your items will smell like formaldehyde. Store knowing you may find a rodent(s) in your unit. Move out on the last day of the month to max time in the unit but to avoid paying for a full month following move out. Read the small print on the contract to confirm terms. Do not rely on the website for proper policy verbiage about your rental. More details in the following: Stats: I rented a 10x15 on the ground floor at a starting rate of $281 in June 2023. I stored my art supplies and art pieces in the unit. The unit was to be used temporarily until I got my art studio. I knew Id be in the unit for between 12-18 months. Pros: * Set up of getting the unit was fast and easy. * The Public Storage rep at the site is polite. * The Public Storage app makes paying simple and has a gate remote feature which makes access convenient. Cons: * The building has a strong formaldehyde odor which is an indicator of a rodent problem. * The formaldehyde odor makes your unit along with the items in your unit smell. * Yes, I found a dead mouse in my unit. Yes, I found mouse poop. RIP little one. * Rent increase came in December 2023 at $357. * Rent ended in September 2024 at $448. * Rent rate hikes are astronomical. * I arranged for move out on September 1, 2024. Because of my oversight of the contract stating that the full months rent must be paid regardless of timing of ending the contract, I have to pay for a month at the facility for an empty unused unit. Public Storage offers no pro-rated rent and is not the least bit flexible on this policy. This caveat of a full months payment regardless of timing of contract termination, is ONLY in the contract. It is NOT in their move out process verbiage on their website/app in the FAQs or blog sections. Disclaimer: My colleague who came to my storage unit to pick up some items from me, works in pest control. They were the one to confirm my building odor concerns. This fact was revealed to me in early August of 2024.

• Will you recommend this facility Maybe
• Level of cleanliness2 out of 5
• How was their service2 out of 5
• How about their prices2 out of 5

Danielle Revives

My review is to serve as a buyer beware. Store for only a short term because rent hikes are large and dont come on an annual basis but come on a supply and demand timeline which can vary. Store knowing your items will smell like formaldehyde. Store knowing you may find a rodent(s) in your unit. Move out on the last day of the month to max time in the unit but to avoid paying for a full month following move out. Read the small print on the contract to confirm terms. Do not rely on the website for proper policy verbiage about your rental. More details in the following: Stats: I rented a 10x15 on the ground floor at a starting rate of $281 in June 2023. I stored my art supplies and art pieces in the unit. The unit was to be used temporarily until I got my art studio. I knew Id be in the unit for between 12-18 months. Pros: * Set up of getting the unit was fast and easy. * The Public Storage rep at the site is polite. * The Public Storage app makes paying simple and has a gate remote feature which makes access convenient. Cons: * The building has a strong formaldehyde odor which is an indicator of a rodent problem. * The formaldehyde odor makes your unit along with the items in your unit smell. * Yes, I found a dead mouse in my unit. Yes, I found mouse poop. RIP little one. * Rent increase came in December 2023 at $357. * Rent ended in September 2024 at $448. * Rent rate hikes are astronomical. * I arranged for move out on September 1, 2024. Because of my oversight of the contract stating that the full months rent must be paid regardless of timing of ending the contract, I have to pay for a month at the facility for an empty unused unit. Public Storage offers no pro-rated rent and is not the least bit flexible on this policy. This caveat of a full months payment regardless of timing of contract termination, is ONLY in the contract. It is NOT in their move out process verbiage on their website/app in the FAQs or blog sections. Disclaimer: My colleague who came to my storage unit to pick up some items from me, works in pest control. They were the one to confirm my building odor concerns. This fact was revealed to me in early August of 2024.

• Will you recommend this facility Maybe
• Level of cleanliness2 out of 5
• How was their service2 out of 5
• How about their prices2 out of 5