Drive Up Access
ground floor
outside unit, rollup door
Drive Up Access
ground floor
outside unit, rollup door
Drive Up Access
ground floor
outside unit, rollup door
Drive Up Access
vehicle parking
outside unit, rollup door
enclosed
Dawn and Tara are great and the property is always clean
I had to edit my previous rating. I cane yesterday to get a storage unit and was told at the start of my experience I could get the unit at a promotional discount for $83. Long story short it was a lie. I ended up paying $137. I get here today to put my things in the unit and the roof Tara told me had recently been repaired was actually falling down. I call customer service 3 and got no help. Instead they wanted me to another $20 and wait 5-7 business days to be refunded. I was told I couldn't get my money back because I moved into the unit the day before and I had not because I called when I got here to tell them there was a blue tag on the door.. The rep that I was talking to told me to just pull the tag off. So Public storage is expecting me to put my things in the unit that the roof is caving in, or pay them again, or just loose my $137. The customer service rep and the escalation Rep did absolutely nothing to assist me other than tell me they give me an email address so I can wait 72 hours for someone to response because they don't take phone calls! I wish it would allow me to do no stars! Poor customer service
I had to edit my previous rating. I cane yesterday to get a storage unit and was told at the start of my experience I could get the unit at a promotional discount for $83. Long story short it was a lie. I ended up paying $137. I get here today to put my things in the unit and the roof Tara told me had recently been repaired was actually falling down. I call customer service 3 and got no help. Instead they wanted me to another $20 and wait 5-7 business days to be refunded. I was told I couldn't get my money back because I moved into the unit the day before and I had not because I called when I got here to tell them there was a blue tag on the door.. The rep that I was talking to told me to just pull the tag off. So Public storage is expecting me to put my things in the unit that the roof is caving in, or pay them again, or just loose my $137. The customer service rep and the escalation Rep did absolutely nothing to assist me other than tell me they give me an email address so I can wait 72 hours for someone to response because they don't take phone calls! I wish it would allow me to do no stars! Poor customer service
Tara was very helpful and courteous. Would highly recommend. Thank you public storage for the awesome service
Tara was very helpful!
Tara was such a great help!!!