This Extra Space Storage facility located at 831 S Dupont Hwy serves the residents of New Castle with all their storage needs. We have storage units ranging from 50 to 300 square feet with amenities such as climate controlled, drive-up units, indoor units and electronic gate access.
Some Extra Space Storage facilities in New Castle may offer vehicle storage for your car, motorcycle, boat or RV. Some facilities have garage like storage on our drive-up units and for some of the larger vehicles, parking spaces may also be available.
Extra Space in New Castle offers all types of affordable storage units with some of the best specials in the industry. You might find some units have “First Month Free” special or “50% Off First Month”. We are proud to say that some of our rates are the lowest in the industry.
No need to drive all over New Castle to reserve a storage unit. Just call (888) 747-5960 to reserve by phone or you can do it online. We have two options, reserve for FREE with no credit card required and no commitment to rent or you can also rent the unit online and contact-free. Fill out the rental information, sign your lease and make your payment. Your gate code will be emailed and/or texted to you, and you can go straight to your space, no line, no waiting!
I am extremely disappointed with my experience at Extra Space Storage and would not recommend this facility. The biggest issue is what feels like a classic bait-and-switch on pricing. The introductory rate seemed reasonable, but it increased significantly not long after moving in. The way the pricing is structured feels misleading low to get you in the door, then raised once youre committed. On top of that, management has threatened customers with fees and even collections over throwing away trash in the dumpster area. Simply disposing of trash became an issue, with warnings about additional charges. The tone of communication is aggressive and intimidating rather than professional or customer-focused. Snow removal has also been poorly handled. After a horrible snowstorm, the property was not properly cleared. Drive lanes and access areas were inadequately plowed, creating unsafe and inconvenient conditions for tenants trying to reach their units. Basic property maintenance should not be this inconsistent, especially when customers are paying steadily increasing rates. Another major frustration is that the site will close access for maintenance with nothing more than a paper sign taped to the door. No advance notice, no proper communication just a sign. Meanwhile, customers are still charged full price even when they cannot access their units. Between the surprise rate hikes, threats over trash disposal, poor snow removal, and lack of communication about closures, this has been a very disappointing experience. I would strongly advise others to carefully consider whether this is the kind of business they want to deal with before signing a contract.
His the best
The store manger was very helpful very knowledgeable
Stephen was so helpful when my husband and I were looking for extra storage space. 10/10 customer service
Stephen was very helpful with getting my wife and I setup with a new storage unit! He was knowledgable and able to answer every question we had. Excellent customer service!
Great experience! Besides the great customer service, great location and easy access. Worth every penny!