Public Storage

Emily Hanson

Office staff is great , helpful and understanding. Felt safe leaving my stuff there. Very clean and up to date property. I totally recommend them .

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Matt amodeo

This was our first time and Anna and everyone else was very nice and happy to help us. They are all good people

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Cheri Calhoun

Great experience. Staff is very helpful and nice.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Chris Hatch

• Will you recommend this facility Yes
• Level of cleanliness4 out of 5
• How was their service4 out of 5
• How about their prices4 out of 5

Toby Trocchio

UPDATE: The site manager Anna reached out to me shortly after posting my review and worked with the district manager to address my concerns noted below. Anna called back before the end of the day to let me know that they would be processing a $50 credit to my account as consideration for the issues with the sign-up promotion. While I still feel that the promotion as advertised is not what was received, it is in not due to a lack of communication and service from Anna, she was very sincere and apologetic for the misunderstanding. For that reason I edited the review and number of stars because it shouldnt reflect poorly on her location or her management of the facility. Everything else I have experienced at the facility has been great, it is clean, our unit is climate controlled, and appears safe and secure. I will update this review if management resolves my issue, however, heres how things have gone so far for the new unit I rented January 2, 2026. I rented the unit under a promotion offering first month rental for $1. Upon downloading the app after rental on January 2, I noted my first auto-pay was scheduled for March 1. Made sense, I paid the first month price and they would apply the $1 promo in month 2 (Feb) so my next payment wasnt due until March. I planned on keeping the unit long term so I wasnt worried about which month got the promotion. Then I got an e-mail on January 13 saying my rental was due and it was full price, to be taken out on February 1. I know for a fact the app said March 1, and thank goodness, I have a screenshot of that March 1 due date in case I need it for future legal action. I called the onsite office and after a few times on hold I was told that I didnt click a button for the $1 promo (this is not true). Then the story changed to this was the last unit of that size so the promo wasnt available (not true) but that I got a 3-month reduced rate instead (thankfully I got a contract that proves this was a lie also). I was told I would get a call back, which I did. The person I spoke with, Melissa, was very friendly throughout but unfortunately she was being told apparently lies by a district manager to pass on to me. When she called back she apologized for the misunderstanding which I guess is what they call it when they are caught scamming their customers. She said I would get a $50 credit, which was not satisfactory, but at least it would show good faith. So far, my account does NOT reflect this credit, I will be calling back today for an update. If they dont resolve this I guess Im cancelling and moving to another company. If they fix this, I will update this review, but for now, beware of promo scams from Public Storage.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Toby Trocchio

I will update this review if management resolves my issue, however, heres how things have gone so far for the new unit I rented January 2, 2026. I rented the unit under a promotion offering first month rental for $1. Upon downloading the app after rental on January 2, I noted my first auto-pay was scheduled for March 1. Made sense, I paid the first month price and they would apply the $1 promo in month 2 (Feb) so my next payment wasnt due until March. I planned on keeping the unit long term so I wasnt worried about which month got the promotion. Then I got an e-mail on January 13 saying my rental was due and it was full price, to be taken out on February 1. I know for a fact the app said March 1, and thank goodness, I have a screenshot of that March 1 due date in case I need it for future legal action. I called the onsite office and after a few times on hold I was told that I didnt click a button for the $1 promo (this is not true). Then the story changed to this was the last unit of that size so the promo wasnt available (not true) but that I got a 3-month reduced rate instead (thankfully I got a contract that proves this was a lie also). I was told I would get a call back, which I did. The person I spoke with, Melissa, was very friendly throughout but unfortunately she was being told apparently lies by a district manager to pass on to me. When she called back she apologized for the misunderstanding which I guess is what they call it when they are caught scamming their customers. She said I would get a $50 credit, which was not satisfactory, but at least it would show good faith. So far, my account does NOT reflect this credit, I will be calling back today for an update. If they dont resolve this I guess Im cancelling and moving to another company. If they fix this, I will update this review, but for now, beware of promo scams from Public Storage.

• Will you recommend this facility Maybe
• Level of cleanliness1 out of 5
• How was their service1 out of 5
• How about their prices1 out of 5