I rented a 10 x 30 unit online. We arrived with all of our stuff from our house with paid movers and the unit only measures 10 x 15. I cannot get a hold of anyone on the phone and so I had to rent a second, 10 x 15 unit and so now Im paying way more money than I would with just attend my 30. The worst part about it is that I am still paying the full price for a 10 foot by 30 unit, even though physically I only have a 10 x 15 unit for the first unit. My attorney will be contacting them. Update: after three months, they finally acknowledged their mistake and told us they would give us a credit for all of the trouble. However, that has since turned out to be a lie. Jeremias is the district manager is unfortunately a very untruthful person, and should not be trusted.
Kimberly was very outgoing and quick in getting me situated. The quickest and friendliest visit. Thank you Kimberly!
Kimberly was amazing! She helped me get a storage unit and expertly guided us in choosing the perfect size for our needs. She was friendly, knowledgeable, and made the whole process quick and stress-free. Highly recommend working with herthank you, Kimberly!
Five stars for Kim