Public Storage

Jose Martinez

An employee named Russell at the 875 E Arques facility in Sunnyvale was extremely helpful. He even got me a discount in the monthly rent, which for a retired person on a fixed income is a big deal.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Jim Caldwell

Thank you, Nene! Ive been a client of this Public Storage facility (875 E. Arques Ave.) for many years. That says something right away! Theyre close by, theyve had the storage I needed, the building is always clean, and staff members have been friendly and helpful. But 3 days ago, I wanted to add to the amount of storage I had while remaining in the same building. Using the website, I was pleased to find that the type of unit I needed was available at a price I could manage. Given that vacant units can be snapped up in a flash by other renters, I knew I needed to act quickly. So, late that evening, I created a reservation request (i.e., a hold). In principle, I could have completed my rental over the web, but because there were a few details important to me that website information didnt resolve, I figured Id have to meet with a facility manager in person. Wouldnt you know, by 10 AM the next morning, I received a call from Nene, one of the facility managers, responding to my request. Over the phone, we quickly confirmed that we were on the same wavelength, and just like that, I had an appointment with Nene at 11 AM the same day! Nene showed me all the available storage units that met my requirements, and patiently discussed all of my concerns. I can be pretty picky, so I appreciated that Nene was not only friendly and helpful, but efficient and well informed. I was finished within a few minutes and walked out with my new rental completed and new keys in my handa happy camper.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Shawn Underwood

Nene made renting a storage unit quick and painless. She gave me a couple of different options for the size I wanted, and then explained how the billing would work. Easy peasy.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

James Park

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Jose Buenrostro

I just wanted to recognize Nenes great customer service she was super helpful and easy going I appreciate her patience and guidance in the exchange of storage units.. please make sure she gets some type of recognition for her great service!!! Even the customer before seemed super hPpy the service he received from Nene.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5

Francisco Javier Moreno Perez

i have been a customer in this particular public storage location and I always have enjoyed the services received by Toby. She is the most helpful, knowledgeable and professional agent I ever known. She goes the extra mile to help the client as in my personal experience. I believe she is an asset to public storage. Thank you.

• Will you recommend this facility Yes
• Level of cleanliness5 out of 5
• How was their service5 out of 5
• How about their prices5 out of 5